mini session policies

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Mini Sessions are a fun and affordable way to capture your baby several times through the year.  Priced between $129-$199, these sessions include 15-20 minute sessions with a themed set.  There’s a whole lot of information here. Please read it carefully so we can have the most successful mini session. Questions are appreciated – feel free to text or call the studio at 410-881-3009

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The full session fee is due to hold your selected date and time. An invoice will be e-mailed from our ordering software and appointments are not recorded unless this form is completed and the retainer has been paid. Instructions to pay online or by mail are included on the invoice.

The studio address is 8971 Fort Smallwood Rd., Unit C Pasadena, MD 21122  Please carefully check to be sure you know the address of the mini session – locations vary.

The studio is open by appointment only.

All payments are NON-REFUNDABLE. The retainer holds your appointment or availability for your due date. I guarantee your happiness or we will delete the images and retake the portrait session at no additional cost. If you’d like a re-shoot, you must make this request within 24 hours of gallery delivery.

There is no variation in sets for mini sessions.  The set and props are pre-determined. We will get some more timeless, less “prop-y” images as well as using the set.

There will be no reminder before your session once we have agreed on a date, time and location. Please plan accordingly.

On the day of your portrait session check your e-mail and voice mail BEFORE YOU LEAVE as that’s how I’ll contact you if any emergency arises and I need to cancel at the last moment. Please be on time, but don’t show up too early.

If you or your children wake up on the morning of your session and are feeling “under the weather” please do not keep your appointment. Bringing sick children to the studio will not result in the best images and puts my maternity and newborn clients at risk. Contact me as soon as possible by phone or e-mail.  Your session fee will be credited for a future mini session or rescheduled for a studio session with a modified set within 1 week of the original date.

In the event of inclement weather, a decision to postpone or move the session indoors will be made about 2 hours before the session.

On the day of your session, follow the preparation instructions we have discussed including well-kept finger nails, photo-ready footwear, freshly dyed hair, no tan lines, and body hair removed.

Please be sure your child is fed and has a dry diaper before your scheduled appointment.  Do not offer snacks or food during the session.  Please wipe their eyes, nose and mouth before the session. Drool expected with most babies 4-12 months but snot, dried food and crumbs will not be edited.

At your session, you may take “behind the scenes” shots including the photographer. You may not photograph the set or scene without the studio and photographer left in as context. We’d love to see the images with #heartlovebts @heartlovephoto

24-48 hours after your session a social media preview and blog post will be available if you’ve signed the model release.

Images will be saved to my computer and a back up location. Each image will be considered for the final gallery. Images that do not meet my standards will be permanently deleted. Final images will be edited for color, contrast and lighting as well as retouched for smoother skin. Within reason, this includes bruises, scrapes and cuts. NOT included in standard retouching: tan line removal, braces removal, body hair removal, hair roots showing, chipped finger nail polish, congenital defects or differences. I will choose images to convert to black and white.

3 weeks after your session, I’ll send you a link to an online gallery to view, order and download retouched photos. You should expect a minimum of 10 images but often more. The session fee includes your choice of 3 images. Use coupon code THREE at checkout to redeem your 3 included files.  Additional digital files are available for $29 each or $299 for all Downloads will be made as a ZIP file. Please contact me ASAP if the download does not work correctly.

The gallery includes the opportunity to purchase exquisite prints, products and wall art. I strongly urge you to make an investment in a piece of artwork that is tangible!

Your gallery will have an expiration date. At that time there images will be archived and no longer available without a recovery fee. They are also no longer guaranteed to be available at all as technology changes, files corrupt, etc. The download link also expires on this date. If you need more time, please contact me before the expiration date.

It is YOUR RESPONSIBILITY to download and back-up the image files. Make a copy of the images and store them in a separate location. Treat each file as irreplaceable. Once I see a download has been made, I am no longer responsible for the images. Please consider this if you allow a friend or relative to download the images.

Due to the custom nature of print and product orders, there are no refunds after payment is made. Products damaged in delivery or misprinted will be replaced. Heartlove Photography is not responsible for products damaged while in your possession due to mishandling, water or UV damage, etc.

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